Shipping Policy – Norvo

Effective Date: September 2025

At Norvo, we are committed to delivering your shoes and sliders safely and on time. This Shipping Policy explains our delivery process, charges, and timelines.

1. Delivery Locations

• We deliver all over India.
• Currently, international shipping is not available.

2. Shipping Charges

• Standard shipping charges are applied at checkout.
• Additional charges, if any, will be clearly mentioned before order confirmation.

3. Delivery Timeline

• Standard delivery is expected within 4–7 business days.
• In case of any unforeseen issues (like stock delays or logistic disruptions), delivery may take up to 15 days.

4. Order Processing

• Orders are processed after successful payment confirmation or COD acceptance.
• You will receive a shipping confirmation email/SMS with tracking details once your order is dispatched.

5. Tracking Your Order

• All orders shipped through Shiprocket include a tracking number.
• You can track your shipment using the tracking number provided in your order confirmation.

6. Shipping Issues

• In case of lost, delayed, or damaged shipments, please contact our support team
• help.norvo@gmail.com
• Our team will assist you in resolving the issue as quickly as possible.

7. Contact Us

For questions regarding shipping or delivery, please reach out to:

📍 Near WTP Mall, Jaipur, India